Cisco Cisco Customer Voice Portal 8.0(1)

Plays "application suspended" message for new calls; continues to handle older, active
calls.

suspendApp.bat

Updates a deployed application with changes made to it in Call Studio, then redeploys the
application.

updateApp.bat

Provides running and current call handling status for the application, as follows:

status.bat

•

Running status

•

Active callers requesting this application

•

Number of sessions waiting to end

Access, Read, and Clear the VXML Server Log Files

To access, read, and clear the VXML Server log files:

1. Open a file browser within the all-in-one-box server.

2. Browse to the location of the application you need to examine, as follows:

–

C:\Cisco\CVP\VXMLServer\applications\HelloWorld\logs

–

C:\Cisco\CVP\VXMLServer\applications\customhelloworld\logs

The following table describes the log files in each log folder.

Provides start and exit information for each element in the voice application for each call
flow.

ActivityLog

Provides a log of administrative operations such as start server, deploy an application,
update an application, and so on.

AdminLog

Indicates that data has been sent to the reporting server.

CVPDatafeedLog

SNMP events for levels 1 through 5 for this application.

CVPSNMPLog

Provides error information for each call.

ErrorLog

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)