Cisco Cisco Customer Voice Portal 8.0(1)

Page of 208
Figure 17: Call Studio - New Project Named
For this exercise, use the default settings on the remaining wizard new project configuration
windows. Click Next to examine each window, if desired.
Step 4
When you are finished examining the various settings, click Finish to create the new project.
The Call Studio Builder workspace displays a Start of Call element as the first element in a new
voice application. (Refer to the next task to see an example of the Start of Call element.)
Create the Voice Application Call Flow and Validate It
Complete the following steps to use the Call Studio Builder function to create a custom response
voice application for the test phone call.
Step 1
If you have not created the project customhelloworld, complete the steps in 
.
Step 2
From the Elements tree > Subdialog Elements > Cisco, drag and drop CVP Subdialog Start
and CVP Subdialog Return elements to the call flow window and place them under the Start
of Call
 element as shown in the following figure, Step #3.
Note: The CVP Subdialog elements are required for a Unified CVP project in Call Studio. Also,
the CVP Subdialog Return element acts as a Hang Up element to end the call. The standard
Hang Up element is not required.
Step 3
Also, from top of the Elements tree, drag the Audio block over and place it between the CVP
Subdialog Start element and the CVP Subdialog Return element, as shown in the figure.
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)
59
Chapter 8: Add a Custom Voice Application Created with Call Studio
Exercise Prerequisites