Cisco Cisco Customer Voice Portal 8.0(1)
Figure 27: Call Studio - Creating customhelloworld Call Flow - Audio Element (Alternate)
e.
Be sure that Use Default Audio Path is deselected. You want the application to use the
path you just entered.
path you just entered.
f.
Recommended: Leave the text in the TTS text box. The application first tries to play the
.wav file. If the application fails to locate the audio file, it then attempts to play the text.
If it successfully plays the text, but not the audio file, you know that customhelloworld is
working, but there is an error in the URI you entered, or you did not copy the .wav file to
the proper location (done in a later step in this task).
.wav file. If the application fails to locate the audio file, it then attempts to play the text.
If it successfully plays the text, but not the audio file, you know that customhelloworld is
working, but there is an error in the URI you entered, or you did not copy the .wav file to
the proper location (done in a later step in this task).
Step 3
Right-click customhelloworld in the Navigator window and click Validate.
Step 4
Beneath the design window, click the Call Studio Problems tab. There should not be any problems
shown; if there are, refer to
shown; if there are, refer to
Step 5
Click the diskette icon to save the project, or click File > Save.
Step 6
Right-click customhelloworld in the Navigator window and click Deploy. The path for Folder
should be: C:\Cisco\CVP\VXMLServer. Enter this path in the Folder box, if necessary.
should be: C:\Cisco\CVP\VXMLServer. Enter this path in the Folder box, if necessary.
Step 7
Click Finish to complete the deployment from Call Studio.
Step 8
Minimize the Call Studio application and use My Computer or the File Explorer to browse to
C:\Cisco\CVP\VXMLServer\applications\customhelloworld\admin.
C:\Cisco\CVP\VXMLServer\applications\customhelloworld\admin.
Step 9
Double-click updateApp.bat to cause the VXML server to update its currently stored
customhelloworld application with the modified version.
customhelloworld application with the modified version.
Step 10
Navigate to holdmusic.wav at C:\Cisco\CVP\OPSConsoleServer\GWDownloads and copy
the file to C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio.
the file to C:\Cisco\CVP\VXMLServer\Tomcat\webapps\CVP\audio.
Step 11
Test the customhelloworld application by calling:
• For FXS input: 7002221111
• For VoIP input: 7005551234
Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)
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Chapter 8: Add a Custom Voice Application Created with Call Studio
Exercise Prerequisites