Cisco Cisco Customer Voice Portal 8.0(1)

(Optionally) Add a Reporting User

In a non-test deployment, the reporting database administrator creates user accounts for people
who need to run reports to access call data in the Informix DB.

When you ran the setup .bat file, the system created the user cvp_dbadmin. You can use that
user or create a new user. The exercise uses cvp_dbadmin.

To create a user complete the following steps.

From the Operations Console choose Device Management > Unified CVP Reporting Server.

The Find, Add, Delete, Edit Unified Reporting Servers window opens.

Select the reporting server by clicking the link in its name field or by clicking the radio button
above it and then clicking Edit.

The Edit Reporting Server Configuration window opens.

Select the Database Administration menu in the toolbar, then select Manage Reporting Users.

The Manage Users window opens, listing the IP address and host name for the currently selected
reporting server.

In the Manage Users pane, select Add User.

In the Username field, enter the name for the user.

In the Password field, enter a password for the new user.

Note: The password must include upper and lower case letter and also numbers. Refer to the

 you created earlier for the passwords you are using for these

exercises.

In the Reconfirm Password field, retype the password.

In the Database Administrator Password field, enter the Database Administrator password
that you established when you installed the software.

Click Add to add the user.

The message User <name> successfully added as a reporting user displays.

Access the cvp_data Informix Database Using Dbaccess

You can use the supplied Dbaccess tool to query the cvp_data Informix database as explained
in this task.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)