Cisco Cisco Unified Customer Voice Portal 10.5(1)
D-10
Cisco Customer Voice Portal (CVP) Release 3.0(0) Configuration and Administration Guide
Appendix D Configuring Cisco Content Services Switch (CSS) for Use with CVP
ASR/TTS Server Configuration
Example 0-7
Configuring Services for ASR/TTS Server
service asrtts1
port 554
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.9
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.9
service asrtts2
port 554
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.10
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.10
service asrtts3
port 554
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.11
protocol tcp
keepalive retryperiod 2
keepalive maxfailure 1
keepalive type tcp
keepalive port 554
ip address 10.1.1.11
Content Rule
Using the content owner you have defined, define a content routing rule for the ASR/TTS Servers.
The ASR/TTS content rule is implemented as a layer 4 routing rule.
Example 0-8
Content Rule
content ASRTTS
add service asrtts1
add service asrtts2
primarySorryServer asrtts3
protocol tcp
port 554
vip address 10.1.1.12
add service asrtts2
primarySorryServer asrtts3
protocol tcp
port 554
vip address 10.1.1.12
Keepalives
For the MRCP ASR/TTS servers, a socket-level keepalive is used. By implementing a socket keepalive,
the CSS will make a connection to the MRCP port to validate that the MRCP server is running. The
service is considered down if unable to connect to port 554 for MRCP traffic.
the CSS will make a connection to the MRCP port to validate that the MRCP server is running. The
service is considered down if unable to connect to port 554 for MRCP traffic.
To configure the CSS MRCP Keepalive, use the following: