Cisco Cisco WebEx Event Center WBS29.13 Administrator's Guide

Cisco

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Configure site settings for Productivity Tools .......................................................... 28

Installation options ............................................................................................ 28

Integrations ....................................................................................................... 28

Productivity Tools awareness tips ..................................................................... 29

One-Click .......................................................................................................... 29

Templates ......................................................................................................... 29

Manage Users .............................................................................................................. 31

About user accounts ............................................................................................... 31

Allow users to request accounts from the site ......................................................... 32

Process signup requests ......................................................................................... 33

Add new user accounts ........................................................................................... 34

Select Queues for WebACD ............................................................................. 36

Edit User List page .................................................................................................. 37

About editing user accounts ............................................................................. 37

Edit single user accounts ........................................................................................ 38

Enable a Personal Room for a User ........................................................................ 38

Add a single contact ................................................................................................ 39

Activate and deactivate user accounts .................................................................... 39

Reassign NBR recordings ....................................................................................... 40

Delete NBR recordings from an account ................................................................. 40

Set user account privileges ..................................................................................... 41

Set privileges for individual accounts ................................................................ 41