Cisco Cisco Collaboration Server (CS) Maintenance Manual
ICM Routing: Pushing URLs to waiting callersICM Network VRU (Application) script
list
This message will display the value passed in the appl1 field when displayed to the
caller.
Note that there is a 40-byte size limit for messages that you enter in the Network
VRU script list. If you want to use messages that are longer than 40 bytes, you may
VRU script list. If you want to use messages that are longer than 40 bytes, you may
decide to use a URL map on the Collaboration server.
See Also:
For information on
See
How to set up the Network VRU script lists on the ICM Setting up Script IDs on the ICM
Using the ICM routing script to push URLs to waiting callers
Once references to your URLs and/or text messages are entered in the Network VRU
script list, you can write an ICM routing script to retrieve them based on routing
script list, you can write an ICM routing script to retrieve them based on routing
information retrieved from the Web request through the inmap. For instance, if a
caller has placed a request about home electronics, the routing script can use that
caller has placed a request about home electronics, the routing script can use that
information to retrieve the entry for an advertisement for new home entertainment
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