Cisco Cisco WebEx Meetings Server 2.6 White Paper

Page of 10
Cypress
Consulting
© Copyright 2013 by Cypress Consulting, 
.
1
Early Customer Feedback Analysis – January 2013
Cisco Webex Meetings Server, version 1.0
I. Executive Summary 
In the fall of 2012, Cypress Consulting interviewed 
five Cisco
®
 unified communications customers 
to gather their opinions on Cisco WebEx
®
 
Meetings Server, version 1.0. In summary, these 
companies gave high marks to the new solution 
with expectations of increased productivity and 
decreased costs from the product’s strong feature 
set, and confidence that future releases will 
compensate for current limitations.
1. Cisco WebEx Meetings Server 
Cisco WebEx Meetings Server (CWMS) is a new solution that 
now delivers the Cisco market leading
i
 public cloud WebEx 
Meeting Center as a private cloud deployment. Installed 
behind the firewall, CWMS includes integrated and encrypted 
audio, video, and web conferencing that can be securely 
extended to iPhones and iPads
ii
The solution is deployed on Cisco virtualized Unified 
Computing System™ (UCS
®
) servers, and integrates with 
Cisco voice and instant messaging to yield end-to-end unified 
communications and collaboration (UC&C). Additionally, 
the web-based administrative tool provides comprehensive 
system lifecycle management.
2. Interview Process 
Technical staff members that were involved in the CWMS 
evaluation for each of five companies interviewed (Table 1), 
were surveyed on the following three areas: 
1.  Selection criteria of on-premises versus public cloud web 
conferencing solution.
2.  An evaluation of the CWMS feature set.
3.  The expected benefits from a CWMS deployment. 
Table 1.  Companies Interviewed
Company / Organization Location
Industry
Number of 
Employees
Participated in 
CWMS beta?
MeetingPlace
®
 
customer? 
Lancaster University
United Kingdom
Higher Education
2,000
No
No
Dimension Data
Australia
Information Industry
1,600
Yes
Yes
Anonymous 
Australia
Public Sector
6,500
Yes
Yes
Anonymous 
United States
Public Sector
16,000
Yes
Yes
Anonymous
China
Service Provider
20,000
Yes
Yes