Cisco Cisco Prime Infrastructure 1.3 Release Notes

Workaround / Solution

The customers who have

upgraded to “Security Hardened” releases Cisco Prime NCS

1.1.2.12 or NCS 1.1.3.2 unintentionally and want to upgrade to Cisco Prime

Infrastructure 1.3 will need to go thru the following steps:

NOTE: Inline upgrade from Cisco Prime NCS 1.1.2.12 / 1.1.3.2 to Cisco Prime
Infrastructure 1.3 is not supported. We recommend that the customer have at
least two backups using the UI from the NCS system and taking a VM snapshot
with the services stopped before migrating to PI 1.3 using the following
instructions. Customers need to make sure the backup are moved off appliance if
they plan on overwriting the existing appliance, however it is highly
recommended to leave the existing VM in place until the upgrade is verified
successful. This will not be possible with a physical appliance so backups need
to be off server. The customers will also have to get their licenses re-hosted with
assistance from TAC (as explained below)

1. Download the release notes and the OVA image (small, med, or large versions as

applicable) or .ISO image (if using Physical appliance) for Cisco Prime

Infrastructure 1.3 software

To download the release notes for Cisco Prime Infrastructure Release 1.3 on

Cisco.com please follow the link below:

http://www.cisco.com/en/US/docs/net_mgmt/prime/infrastructure/1.3/release/notes/c
pi_rn_13.html

To download for Virtual Appliances (.ova images) or Physical Appliance (.iso image),

please follow the link below:

http://software.cisco.com/download/release.html?mdfid=284652876&softwareid=284

272932&release=1.3&flowid=38562

2. Install Cisco Prime Infrastructure 1.3 on a new appliance (in case of VM)

3. Contact Cisco TAC to re-host your Cisco Prime NCS license and to acquire a