Cisco Cisco Prime Infrastructure 3.0 Data Sheet
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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Note: Cisco Prime Infrastructure version 1.4 and later cannot be upgraded to version 2.0; upgrade will be
available for a future 2.x release.
available for a future 2.x release.
Technical Service Options
Cisco Prime Infrastructure 2.0 is available with the new Cisco Prime Product Assured Software Subscription, which
allows prepayment for major release upgrades for 1, 2, 3, or 5-year subscription contracts. Cisco Prime Product
Assured Software Subscription works in conjunction with the Cisco Essential Operate Service (ESW) maintenance
plan, whereby ESW provides Cisco TAC support and access to minor updates and patches from the cisco.com
software download site. For more information, please refer to the Cisco Prime Infrastructure 2.0 Ordering and
Licensing Guide.
The Cisco Prime Appliance option comes with a Cisco 90-day hardware warranty. Adding a contract for a technical
service offering, such as Cisco SMARTnet
®
Service, to your device coverage provides access to the Cisco
Technical Assistance Center and can provide a variety of hardware replacement options to meet critical business
needs, updates for licensed operating system software, and registered access to the extensive Cisco.com
knowledge base and support tools.
For more information about Cisco warranties, visit
For information about Cisco Technical Services, visit
For More Information
, or send
an email to
For more information about the Cisco Unified Access solution, visit
For more information about the Cisco Network Analysis Module (NAM), visit
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