Cisco Cisco Prime Infrastructure 3.0 Information Guide

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Cisco IT Case Study 
Wired and Wireless Network Management 
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public. 
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EXECUTIVE SUMMARY 
CHALLENGE 
●  Integrated management of wired and wireless network 
devices 
●  Improved configuration management 
●  Automated deployments everywhere 
●  Better management of IP addresses 
SOLUTION 
●  Implement Cisco Prime Infrastructure as part of a 
broader deployment of the Cisco Prime framework for 
network management 
RESULTS 
●  Lower total cost of network ownership 
●  Reduced costs for implementing network services 
●  Time savings for deploying branch offices and campus 
sites 
●  Faster recovery from network problems 
●  Fewer resources required for network administration 
●  Ability to introduce a new services automation model 
and support the Internet of Everything 
LESSONS LEARNED 
●  Plan for expanded wireless management 
●  Create more processes for automated deployment 
●  Test the planned deployment in a lab environment 
●  Provide training for the network management culture 
shift 
NEXT STEPS 
●  Enhanced capabilities for configuration management 
and service assurance 
●  Enable enterprise networking as a service (ENaaS) 
●  Comprehensive service assurance capabilities 
 
Single Management with Cisco Prime Infrastructure 
Cisco IT integrates network management for improved operations, lower costs, and 
Internet of Everything readiness. 
Challenge 
The Cisco
®
 core network continues to grow, with more users, 
devices, applications, and services. In Cisco IT, we realized the 
previous network management systems, which managed the 
wired and wireless networks separately, would not be able to 
keep pace. 
Additionally, those management systems were built from a 
combination of Cisco products, third-party products, and 
internally developed scripts that focused on specific network 
elements or management tasks. Many capabilities were not 
integrated, which often meant duplicate or overlapping 
management activities and other operational inefficiencies.  
“We wanted an integrated management system for wired and 
wireless network elements to help deliver the new services 
model faster, reduce outages, and support a better network 
operations experience,” says Mohit Agrawal, senior architect, 
Cisco IT. “Also, as we prepare for the Internet of Everything 
[IoE], we need a management system that will scale to support 
very large numbers of wireless devices and offer capabilities for 
asset tracking and location services.” 
Cisco IT wanted to use the new system for managing wireless 
devices initially, then transition over time from the traditional 
system for wired network management. We defined several 
requirements when looking for the new network management 
system. 
● 
Integrated network management. A primary requirement was a single system and user interface to 
manage the inventory and configuration of all wired and wireless elements. Also important was the ability to 
integrate with other Cisco Prime
™ management tools. 
● 
Improved configuration management. We knew that a significant number of network outages are caused 
by configuration changes and with as many as 7500 configuration templates used by Cisco IT, these 
changes were very difficult to manage. We wanted improved tools for managing device configurations and 
changes as well as for distributing new software images. These tools would help to reduce problems when 
maintaining and upgrading network elements, especially in branch offices.