Cisco Cisco WebEx Support Center WBS29.13 Release Notes
Cross-platform Features and Known Issues
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WebEx Support Center Release Notes and FAQs
Known Issues/Limitations
This section contains known issues and limitations about the browsers and operating systems supported
by WebEx. For information about other known issues, see the individual release notes for each service.
Using application or
browser sharing in
OpenSolaris
•
Turn off Visual Effects to use application or browser sharing in OpenSolaris
(x86).
Presentation Studio
On Demand
•
Presentation Studio does not support OpenSolaris and newer versions of
Linux distributions.
Linux 64-bit support
•
64-bit Linux distributions are not officially supported.
•
Firefox 64-bit is not supported.
Microsoft Office
2010 support
•
UCF Toolkit is not supported with Microsoft Office 2010 64-bit.
•
New animations, transitions, and 3D graphics introduced in Microsoft Office
2010 are not supported.
•
Importing your company address book into your WebEx contacts is not
supported with Microsoft Outlook 2010 64-bit.
Microsoft Office
2013 Support
•
If you have Microsoft Office 2013 installed, the following features are not
supported when sharing PowerPoint 2013 files:
o
Animations and transitions
o
Embedded video or audio files
o
PowerPoint notes in a dedicated panel
o
UCF Toolkit
•
If you have customized your Info Tab, some custom elements may not be
supported. We recommend that you validate it to make sure it continues to
display properly in a WebEx meeting.
•
In a few cases, the following problems may occur:
o
Text and fill colors may be slightly different from the actual colors in a
slide.
o
Some graphic elements may be missing from a slide.
o
Fonts may appear blurry on a slide or may be different from the
original.
o
The size of shapes may be different from the original.
•
If an object in a PowerPoint presentation does not display correctly in edit
mode, it is automatically removed in Slide Show view; however, the object
may continue to display when the file is shared in a WebEx meeting.
•
You cannot share password-protected PowerPoint 2013 files using the file
sharing feature. Use the application sharing or desktop sharing features
instead.
•
You cannot share Excel 2013 files on Windows 8 using the file sharing
feature. Use the application sharing or desktop sharing features instead.
•
You cannot share Word 2013 (64-bit) documents on Windows 8 (64-bit)
using the file sharing feature. Use the application sharing or desktop sharing
features instead.
Windows 2000
•
Windows 2000 is no longer supported starting in this release. Users of
Windows 2000 may still be able to join meetings, but performance is not