Cisco Cisco WebEx Support Center WBS29.13 Release Notes
Productivity Tools Release Notes
86
WebEx Support Center Release Notes and FAQs
Citrix XenDesktop 5.5
Yes
Yes
Citrix XenApp Share Desktop 6.0
Yes
Yes
Known Issues/Limitations
Note: The issues noted here affect all WebEx services unless specifically noted.
Cross-platform
support
Productivity Tools are available only for the Microsoft Windows platform; they are
currently not available on the Mac, Linux, Unix, and Solaris platforms.
Integration to
Microsoft Outlook
•
If a single occurrence of a recurring WebEx meeting is either deleted or
rescheduled, the meeting information is not updated on the WebEx service
site. In the host and attendee's Outlook calendars, however, the deleted or
rescheduled meeting still appears correctly.
•
Attendee registration can not be enabled for recurring WebEx meetings
scheduled using Outlook integration.
•
If a template used during Outlook integration has the Mute on Entry option
turned on, you will still hear a sound as attendees join the session.
•
If the Outlook software has different time zone settings as compared to the
WebEx site, a WebEx meeting that is scheduled using the Outlook integration
will not show up correctly on WebEx site. On the host and attendee's Outlook
calendars, however, the time zone for the meeting schedule still appears
correctly.
•
A Sales Center meeting that is scheduled using the Outlook integration has the
following limitations:
o
It is not possible to assign an account and an opportunity.
o
It is not possible to invite an attendee as sales team attendee.
•
A Training Center meeting that is scheduled using Outlook integration has the
following limitations:
o
It is not possible to specify "Listed for authorized users only"
o
It is not possible to reserve Hands-on Lab computers.
o
It is not possible to specify a registration close date and a maximum
number of registrations.
o
It is not possible to invite attendees as presenters into the training
session.
o
It is not possible to assign attendee privileges.
o
It is not possible to edit the type of email messages you want to send
when different events happen.
o
It is not possible to add tests and course material.
o
The option to join a meeting before the host is not available for
recurring Training Center sessions.
•
An Event Center meeting that is scheduled using Outlook integration has the
following limitations: