Cisco Cisco Prime Infrastructure 3.0 Information Guide
Andreas Heitkötter
Manager Network and PC Systems
Schmitz Cargobull
Manager Network and PC Systems
Schmitz Cargobull
Customer Case Study
The main challenge was to ensure full, guaranteed WLAN connectivity, inside buildings
and across very large outdoor areas. Local Cisco partner PCO designed, tested, and
installed the new solution perfectly.
and across very large outdoor areas. Local Cisco partner PCO designed, tested, and
installed the new solution perfectly.
“We get regular technical updates from PCO, and it really helped get the project off
the ground,” adds Sebastian Langer, network administrator for the Altenberge site.
the ground,” adds Sebastian Langer, network administrator for the Altenberge site.
Results
“By deploying Cisco products we’ve seen a considerable improvement in the quality
of our business processes,” says Andreas Heitkötter. “That means better customer
service and a decrease in costs.”
of our business processes,” says Andreas Heitkötter. “That means better customer
service and a decrease in costs.”
When a customer comes to collect a trailer the forklift driver simply logs in to the
WLAN to pinpoint its location.
WLAN to pinpoint its location.
“Data is always up-to-date and therefore accurate”, says Heitkötter. Drivers can
see the exact position of every single trailer. There’s no need for time-consuming
searches. And these time savings relate to the complete site.
see the exact position of every single trailer. There’s no need for time-consuming
searches. And these time savings relate to the complete site.
“Staff using forklifts can view their next order on their wireless device. They don’t
have to keep making return trips anymore to connect to the system from the central
terminal and pick up the next transport order. And they don’t have to work from
obsolete paper lists,” says Heitkötter.
have to keep making return trips anymore to connect to the system from the central
terminal and pick up the next transport order. And they don’t have to work from
obsolete paper lists,” says Heitkötter.
IT is managed centrally with Cisco Prime. Routine tasks, such as security updates, take
just a few minutes. Guests can be set up with temporary Wi-Fi accounts, something
that couldn’t be done before. The process is so simple that office staff can take care
of it. This gives the IT team more time to focus on higher-value projects. One of which
is to extend the Cisco Outdoor Wireless Mesh solution to further sites.
just a few minutes. Guests can be set up with temporary Wi-Fi accounts, something
that couldn’t be done before. The process is so simple that office staff can take care
of it. This gives the IT team more time to focus on higher-value projects. One of which
is to extend the Cisco Outdoor Wireless Mesh solution to further sites.
For More Information
To learn more about the Cisco solutions in this case study, go to:
www.cisco.com/go/en
Product List
Management
• Cisco Prime
Routing and Switching
Routing and Switching
• Cisco Integrated Services Routers (ISRs)
• Cisco Catalyst® Series Switches
Wireless
Wireless
• Cisco 2504 and 5508 Wireless Controllers
• Cisco Aironet® 1550 Series Access Points
© 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Printed in the UK
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