Cisco Cisco Prime Infrastructure 2.2 Information Guide

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EXECUTIVE SUMMARY
Customer Name:
 Randstad Deutschland 
GmbH
Industry:
 Staffing Services
Location:
 Eschborn, Germany
Number of Employees:
 63,000 (in 2013)
Challenge
•  Improve profit margins by reducing costs 
for data and voice communications
• Expand simultaneous calling capacity
• Manage network efficiently with small, 
dedicated team
Solution
• Moved from carrier-managed MPLS 
network to self-managed VPN using 
commercial lines
• Deployed end-to-end Cisco solution for 
networking, routing, and security
• Transitioned 430 locations to Cisco unified 
communications
Results
• Reduced operating costs by 59 percent
• Expanded calling capacity by 100 percent
• ROI within 21 months
Challenge
Randstad Holding is headquartered in Diemen, Netherlands and specializes in 
solutions in the field of flexible work and human resources services. The services 
range from regular temporary staffing and permanent placements to in-house, 
professionals, search and selection, and human resources (HR) solutions.
The Randstad Group is one of the leading HR services providers in the world. The 
company’s German operations, Randstad Deutschland GmbH, wanted to reduce 
costs for data networking by moving from a carrier-managed Multiprotocol Label 
Switching (MPLS) network to self-managed IP WAN/VPN using commercial lines. As 
part of the project, it would terminate its contracts with telephone service providers 
and transition its branch offices to IP-based voice communications.
“At this time, telecommunications companies in Germany are charging high 
prices for business-class managed networks,” says Werner Schultheis, director 
of IT, Randstad Deutschland GmbH. “At the same time, the quality of commercial 
networks in Germany is improving. We saw an opportunity to reduce costs by using 
the public Internet to provide data and voice communications for 430 locations.”
The network had to be secure, and it had to be manageable, or return on investment 
(ROI) would be reduced. “We wanted a professional solution, easy to manage and 
based on open standards that we could customize and program,” says Schultheis. 
“We also needed a solution that was IPv6-ready, because German cable providers 
can’t provide IP addresses in IPv4 anymore.”
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Customer Case Study