Cisco Cisco Unified MeetingPlace Express 1.2 Troubleshooting Guide

Page of 4
Warning: Do NOT proceed to delete files in this directory if you get this message: bash: cd:
/opt/macromedia/macromedia−breeze−5.1−161/logs/support/remote/meetingapp@localhost/7: No
such file or directory
.
In order to check for folders here, enter:
[root@server 7]# ls −l
You might see old directories like this:
drwxrw−−−−    2 breeze   breeze       4096 Jun 29  2012 1060248
drwxrw−−−−    2 breeze   breeze       4096 Aug 16  2012 1196754
drwxrw−−−−    2 breeze   breeze       4096 Aug 27  2012 1228243
17. 
In order to delete these directories, enter:
[root@server 7]# rm −Rf 1*
Note: The 1* means it deletes all directories that have a 1 at the beginning of their name; you can use
11* if you want to remove all with *11 at the beginning, and so on.
18. 
Then, check for old installation files on the hard drive. Enter this command in order to automatically
remove unnecessary files.
[root@server mpxadmin]# mpx_cleanup −all
Note: If no old installation files are detected, a message displays that indicates that there are only two
versions on the system and there is nothing to remove. This error message does not allow the system
to delete important files, so it is safe to enter the mpx_clean −all command.
19. 
At the end of this process, enter the df −h command again in order to display the status of your disk
space.
[root@server mpxadmin]# df −h
Filesystem            Size  Used Avail Use% Mounted on
/dev/cciss/c0d0p1     5.8G  3.5G  2.1G  63% /
/dev/cciss/c0d0p6     3.9G  2.2G  1.6G  59% /common
/dev/cciss/c0d0p2     7.7G  6.0G  1.4G  82% /db
/dev/cciss/c0d0p9     247M  4.3M  230M   2% /grub
/dev/cciss/c0d0p7     3.4G   99M  3.1G   4%/mpx−record
/dev/cciss/c0d0p5     4.9G  4.1G  570M  88% /opt
/dev/cciss/c0d0p3     5.8G   33M  5.5G   1% /partB
none                  1.5G   23M  1.5G   2% /dev/shm
Remember that partitions should be under 90% utilized. MeetingPlace Express experiences issues
when the partitions are 100% utilized.
20. 
Updated: Jul 02, 2013
Document ID: 116168