Cisco Cisco MeetingTime Quick Setup Guide
Customizing Music and Voice Prompts for Cisco Unified MeetingPlace
How to Customize Music and Voice Prompts
6
Customizing Prompts from the Phone
The Cisco Unified MeetingPlace phone interface operates by playing a series of voice prompts and
requesting key presses or spoken response from users. From a phone, system administrators can
customize all the prompts played. When you customize company identification and voice prompts, you
must include the word "MeetingPlace" somewhere in the prompt.
requesting key presses or spoken response from users. From a phone, system administrators can
customize all the prompts played. When you customize company identification and voice prompts, you
must include the word "MeetingPlace" somewhere in the prompt.
Customize prompts for several reasons, including:
•
Music preferences. You can change the music that the system plays while users wait for others to
attend a conference or for the system to verify scheduling. (You do this by customizing prompts.)
You can also replace the music with silence.
attend a conference or for the system to verify scheduling. (You do this by customizing prompts.)
You can also replace the music with silence.
•
Change prompts. You can change the prompts that users hear when they use specific features. For
example, a prompt can remind people to dial internal network numbers rather than outside lines
when outdialing to internal parties.
example, a prompt can remind people to dial internal network numbers rather than outside lines
when outdialing to internal parties.
Creating a Custom Voice Prompt
This task describes how to use the Sound Recorder application to record a custom voice prompt for
Cisco Unified MeetingPlace. You may instead use a different commercially available sound recording
tool or even obtain professional, studio-recorded prompts.
Cisco Unified MeetingPlace. You may instead use a different commercially available sound recording
tool or even obtain professional, studio-recorded prompts.
Note
•
You can only create custom prompts by recording and uploading through the Administration Center.
•
If you want to create a custom music prompt, see the
Before You Begin
•
All voice prompts must be in 8 kHz, G.711 mu-law WAV PCM format.
•
Determine the name, number, and file location of the voice prompt that you want to customize. See
the following:
the following:
–
–
Voice Prompt Reference for Cisco Unified MeetingPlace and Cisco Unified
MeetingPlace Express at
MeetingPlace Express at
•
Read the following:
–
–
Procedure
Step 1
Open and set up the Sound Recorder application.
a.
On your PC, go to Start > Programs > Accessories > Entertainment > Sound Recorder.
b.
Choose File > Properties.
c.
Select Convert Now....
d.
From the Format drop-down list, choose CCITT u-Law.