Cisco Cisco WebEx Support Center WBS29.13 Administrator's Guide
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Your WebEx site includes customizable email templates in HTML and plain
text format. The Email Templates page indicates whether an HTML format
version of a template is available.
text format. The Email Templates page indicates whether an HTML format
version of a template is available.
If you have customized a text-based email template, then the HTML version
will not be available. An HTML version will become available if you revert to
the default template.
will not be available. An HTML version will become available if you revert to
the default template.
Customize email templates
Your WebEx service automatically sends email messages, for example when
hosts schedule or change sessions. If your site has the email templates
option, you can change the templates that define those email messages. You
can also revert any email template to its default state.
hosts schedule or change sessions. If your site has the email templates
option, you can change the templates that define those email messages. You
can also revert any email template to its default state.
Note: For information about enabling the email templates option, contact your WebEx
account manager.
account manager.
1
On the navigation bar, under Manage Site, click Email Templates.
A list of available email templates appears.
2
If your WebEx site has multiple services, at Existing Email Templates for,
select the service whose templates you want to customize.
select the service whose templates you want to customize.
3
Click the template you want to change.
4
Change the text and remove or rearrange variables, as needed.
Manage Email Templates