Cisco Cisco WebEx Support Center WBS29.13 Administrator's Guide
Chapter 2: Manage Users
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This link appears only if one or more users have requested their
passwords.
passwords.
2
Check the box next to the request, then click Accept or Reject.
Tip: To view detailed information about a user requesting a password, click the user
name.
name.
For each password request, Site Administration sends an email message to
the person who requested the password, indicating that the request status.
the person who requested the password, indicating that the request status.
Process service requests
For Enterprise Edition sites only
If you enabled the option to allow users to request additional services, use this
procedure to accept or reject service requests.
procedure to accept or reject service requests.
1
On the Home page of your Site Administration Web site, click the New
privileges requests link.
privileges requests link.
This link appears only if one or more users who have an account on your
site have requested host privileges for an additional service.
site have requested host privileges for an additional service.
2
In the Service Requested section, select the check box for each service
requests that you want to handle.
requests that you want to handle.
3
Click Accept or Reject.
Site Administration sends an email message to the person who requested the
service indicating if it was approved or rejected.
service indicating if it was approved or rejected.
Send email messages to all users
1
On the navigation bar, select Manage Users > Send Email to All. Your
name and email address appears in the sender information section.
name and email address appears in the sender information section.
2
Write your message and click Send.
Important: In your message to all users, do not include any variables that are in the
email templates for your WebEx service.
email templates for your WebEx service.