Cisco Cisco WebEx Support Center WBS29.13 Administrator's Guide
Chapter 3: Import and Export Users
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4
Select a location to save the file, and then click Save.
5
Use a spreadsheet program, such as Microsoft Excel, to edit the file.
6
From the Site Administration Import/Export Users page, click Import.
7
Enter the name of the CSV file or click Browse to find the file.
8
Click Import.
9
Carefully review the information in the table to verify that you specified it
correctly, and then click OK.
correctly, and then click OK.
Note:
If you specify any user accounts incorrectly, Site Administration cannot create those
accounts. Site Administration generates a list of accounts that it was unable to create
and cause for each error.
accounts. Site Administration generates a list of accounts that it was unable to create
and cause for each error.
If Site Administration reports errors, download the file to your computer, correct the
errors, delete the last column, labeled Comments, and then upload the file again.
errors, delete the last column, labeled Comments, and then upload the file again.
After you upload the CSV file, you can change the information by editing the
accounts in Site Administration.
accounts in Site Administration.
If you create new users via the import process, you can use either "****" to generate
a new random password or a valid password (as long as it meets password criteria
and password options are configured on Site Settings). You cannot leave the
password field blank. If you use "****", users are required to change the random
password the first time they log in.
a new random password or a valid password (as long as it meets password criteria
and password options are configured on Site Settings). You cannot leave the
password field blank. If you use "****", users are required to change the random
password the first time they log in.
Status of your Import or Export
It can take a considerable amount of time to batch import or export. There is
an Export and Import summary page that displays the status of the import or
export. Batch jobs are placed in a queue and are run approximately every 5
minutes. The page is displayed after the export or import command has been
selected and a file chosen. To refresh the status page, click the Import/Export
Users link on the navigation bar. When an export job finishes, the status page
displays a link to download the exported file. An e-mail is also sent to the
person who requested the batch job when the job finishes. The message has
several important pieces of information:
an Export and Import summary page that displays the status of the import or
export. Batch jobs are placed in a queue and are run approximately every 5
minutes. The page is displayed after the export or import command has been
selected and a file chosen. To refresh the status page, click the Import/Export
Users link on the navigation bar. When an export job finishes, the status page
displays a link to download the exported file. An e-mail is also sent to the
person who requested the batch job when the job finishes. The message has
several important pieces of information:
A message that your export or import request is complete.
A link to see the full results.
A link to download the actual imported or exported CVS file, if it was
successful.
successful.