Cisco Cisco WebEx Support Center WBS29.8 Administrator's Guide
Chapter 3: Import and Export Users
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1
On the navigation bar, select Manage Users > Import/Export Users.
2
Select the Delimiter as Tab or Comma for the format of the file you are
importing.
importing.
3
Click Import.
4
Click Browse, select the CSV (.csv) file that contains user account
information, then click Open.
information, then click Open.
5
Click Import.
6
You will receive an email notification when the request is finished. Click on
the link in the notification email and carefully review and verify the
information. See
the link in the notification email and carefully review and verify the
information. See
Status of your Import or Export
(on page 50) for more
information.
Note:
If you specify any user accounts incorrectly, Site Administration cannot create those
accounts. Site Administration generates a list of accounts that it was unable to create
and cause for each error.
accounts. Site Administration generates a list of accounts that it was unable to create
and cause for each error.
If Site Administration reports errors, download the file to your computer, correct the
errors, delete the last column, labeled Comments, and then upload the file again.
errors, delete the last column, labeled Comments, and then upload the file again.
After you upload the CSV file, you can change the information by editing the
accounts in Site Administration.
accounts in Site Administration.
Edit multiple user accounts
You can import a CSV (comma separated values) with new account
information to edit multiple user accounts simultaneously. During this process
you will export the user account information to a CSV file, then use a
spreadsheet program such as Microsoft Excel to edit the information, then
import the information back into WebEx.
information to edit multiple user accounts simultaneously. During this process
you will export the user account information to a CSV file, then use a
spreadsheet program such as Microsoft Excel to edit the information, then
import the information back into WebEx.
Note: For details about creating a CSV file, see
CSV File Format for User Accounts
(on
page 167).
1
On the navigation bar, select Manage Users > Import/Export Users.
2
Click Export. The batch export request is received. Click OK. You will
receive an email notification when the request is finished. See
receive an email notification when the request is finished. See
Status of
your Import or Export
(on page 50) for more information.
3
From the Import/Export Users page or from the email notification, select
the link to download the exported CSV file and click Save.
the link to download the exported CSV file and click Save.