Cisco CISCO WEBEX SUPPORT CENTER WBS30 Administrator's Guide
Chapter 2: Manage Users
45
About using tracking codes
Tracking codes are alphanumeric codes that identify categories of users on a
WebEx service site, allowing you to analyze usage by various groups within
an organization
WebEx service site, allowing you to analyze usage by various groups within
an organization
—for example, Department and Division. You can require
users to provide tracking codes when signing up for an account, as part of
their user profiles, or when scheduling a meeting or training session.
their user profiles, or when scheduling a meeting or training session.
The tracking codes that users provide appear as part of the information about
a user in usage reports, which you can obtain for your WebEx service site.
You can then use the data in these reports for purposes such as cost
accounting or other internal billing processes.
a user in usage reports, which you can obtain for your WebEx service site.
You can then use the data in these reports for purposes such as cost
accounting or other internal billing processes.
When specifying a tracking code, you can require that users do one or more
of the following:
of the following:
Provide a code value in their user profiles.
Provide a code value when scheduling a meeting or training session.
Select a code value in a list of values that you specify. You can create a
list of code values by either typing them in a list or importing them from a
comma-separated value (CSV) file that you create.
list of code values by either typing them in a list or importing them from a
comma-separated value (CSV) file that you create.
Alternatively, you can specify code values in a user’s profile when adding or
editing a user account in Site Administration. Thus, users need not type or
select codes values for their profiles or when scheduling a meeting or training
session.
editing a user account in Site Administration. Thus, users need not type or
select codes values for their profiles or when scheduling a meeting or training
session.
Specify tracking codes
You can specify tracking codes that let you track usage of your WebEx
service site. For example, you can specify the tracking codes Project,
Division, and Department, and then require users to provide code values
when scheduling a meeting or training session. Optionally, you can specify
one or more code values that users can select for each label.
service site. For example, you can specify the tracking codes Project,
Division, and Department, and then require users to provide code values
when scheduling a meeting or training session. Optionally, you can specify
one or more code values that users can select for each label.
The tracking code labels, or group names, that you specify can appear on any
of the following pages on your WebEx service site:
of the following pages on your WebEx service site:
My Profile page: A page that contains personal information about each
user who has an account. A user can maintain personal information on
this page.
user who has an account. A user can maintain personal information on
this page.