Cisco Cisco IPICS Release 1.0 Getting Started Guide

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At-a-Glance
Communicate Instantly without Limitation with  
Cisco Instant Connect
A manufacturing plant is churning away. Machines are operating at full 
capacity. Suddenly, an alarm occurs and the entire manufacturing line is 
in jeopardy. What do you do? You can make a phone call, or even use 
a radio, but the plant engineer is offsite and you need to reach him with 
not only voice but a video and images. Minutes translate into money. 
Downtime is unacceptable.
With Cisco® Instant Connect you can elevate communications and 
speed to resolutions. With it, you can dial up necessary parties on 
a rugged smartphone. With the single push of a button you can 
immediately communicate with the floor supervisor, plant maintenance, 
administration, and the plant engineer. Send the engineer a video of 
the problem, and plant maintenance can respond in minutes while 
maintaining constant communications. Help can arrive on the scene, 
already prepared to resolve the problem. Once the fix is complete, the 
plant engineer next communicates with administration to order spare 
parts for the equipment, saving the production line.
Return to Push to Talk for Fast, Simple Communications
Over the years, businesses have tried many forms of communications 
to increase productivity, from instant messaging, to text messaging, to 
unified communications and collaboration. As it turns out, PTT is still the 
preferred choice when fast, accurate, and coordinated communications 
and teamwork are essential, such as in mining, manufacturing, utilities, 
oil and gas, hospitals, schools and public safety.
With PTT, work teams can access a corporate contacts directory, 
determine who’s online during group conversations, and see where 
team members are located. PTT can even be set to have the manager’s 
voice heard above the rest, so critical information gets clearly conveyed.
Figure 1.  Cisco Instant Connect Is an Enterprise PTT System
Cisco Core Networking and UCS Platform
Any Device
Any Network
© 2016 Cisco and/or its affiliates. All rights reserved.
Cisco Instant Connect
Benefits
•  Enhance productivity by 
connecting workgroups together 
with robust push-to-talk (PTT) 
functionality from any device, any 
network, anywhere
•  Eliminate communication silos 
by linking radio PTT users in 
with enterprise workgroup 
collaborations and deliver true 
enterprise collaboration
•  Reduce cost by eliminating the 
need to deploy and manage 
expensive radio systems that 
are traditionally isolated from 
enterprise networks and other 
forms of communications
•  Enhance service delivery by 
providing always-connected 
communications that provide 
immediate delivery of information, 
whether it be voice, video,  
or data