Cisco Cisco IPICS Release 1.0 Technical Manual

JABBER CONFIGURATION FOR CISCO INSTANT CONNECT INTEGRATION

Revised November 8, 2016

This document covers basic Jabber configuration on CUCM 10.5.1 version. Steps might vary
slightly if using an older version of CUCM (for example, setting up mixed mode for CUCM).
Please refer to troubleshooting notes at the end of this document for additional info.

Prerequisite – Jabber for Android CUCM Configuration Example. Please follow the
instructions on this http://www.cisco.com/c/en/us/support/docs/voice-unified-
communications/unified-communications-manager-version-85/113471-jabber-android-
00.html.

Note for Sonim phones, there are some updates to standard Android phones (Use secure
device profile) that are listed at the bottom of this document.

After installing Cisco Jabber on each android phone, DNS has to be set on them manually
for this to work

Note: This step (related to DNS) step may NOT be needed based on how the CUCM &
DNS is configured at the customer site. At Cisco CIC QA lab, the DNS was manually
configured and hence captured in this document.

On Your Smartphone or Tablet

Android and iOS devices allow you to set a custom DNS server, but this will only apply to a

single network. In other words, you can change the DNS server for your home network, but

you’ll have to change it again each time you connect to a new Wi-Fi network.

To do this on Android, open the Wi-Fi networks list and long-press the one you’re connected

to. Tap Modify network and check the Show advanced options box. Set IP settings to Static

and you’ll be able to change your DNS server — unfortunately, this also means you can’t use

DHCP on the network anymore.