Cisco Cisco IPICS Release 1.0 Information Guide

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Solution
Now USF has an accurate record of who entered the residence hall. Students did 
not need to change their behavior. They still walk into the building in a group after 
one person opens the door. But now any student who lives in the residence hall is 
automatically checked in. 
“Their face works like an access card,” Rossi says. And if someone walks in who 
doesn’t live in the residence hall, the front-desk attendant is shown their image and 
alerted to ask for their ID. “Now the attendant only needs to ask for ID from people 
who the system doesn’t recognize,” says Rossi. “We’ve made an unmanageable 
situation manageable.”
The solution is built from USF’s existing Cisco Video Surveillance system, the 
existing CBORD ID card system, and new facial recognition software from 
iOmniscient. “We already had a video surveillance camera at the residence hall 
entrance,” Rossi says. “Now it’s doing double-duty. We still use it for incident 
review. And now we also use it for facial recognition.”
The university keeps a list of people who are unwelcome in the residence halls. 
If someone on the list tries to enter the building, Cisco IP Interoperability and 
Collaboration System (IPICS) notifies Campus Security. The alert includes a video 
image of the person, which makes it much easier to identify the person than a verbal 
description like, “Tall male wearing a black sweatshirt.”
Enrolling in the system is easy. On move-in day, students are asked to look at a 
video camera to have their image captured. It’s just one more process, like getting 
their ID badge or agreeing to residence hall rules. The software looks at facial 
structure, analyzing 1000 features, such as the distance between pupils. A different 
camera angle doesn’t fool it, nor do superficial changes such as beards, hairstyles, 
and eyeglasses.
Results
The pilot program was a success, and four more undergraduate residence halls are 
now being added to the system.
“Checking the facial profile for access control increases security,” Rossi says. “It 
makes our existing video surveillance solution more valuable. And it improves the 
experience for residents when they walk into their building.”
•  Increased safety and security: Now Campus Security has an accurate record of 
who enters the residence hall. Some people call this “occupancy assurance.” The 
cameras are mounted near the entrance because students tend to look up from 
their phones when they go through a door. For seven out of ten people entering, 
the solution sees enough of the face to make a decision. Accuracy is 100 percent. 
Students who are looking away from the camera or wearing a hat over their eyes 
are flagged as “unrecognized” so that the attendant can ask for ID.
•  Cost avoidance: The facial recognition solution achieves the same goals as 
an optical turnstile, for a fraction of the cost. It takes advantage of the same 
equipment and software that USF had already invested in for incident investigation. 
•  Better experience for students: Residents who walk into their building without 
swiping their ID card are no longer asked for their ID. Their facial profile works just 
like a card swipe.
Customer Case Study
 
Jason Rossi
Director, One Card and Campus 
Security Systems
University of San Francisco
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