Cisco Cisco MediaSense Release 8.5(3) Troubleshooting Guide

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MediaSense Version 10.5(1)SU1 In−Line Player
Browser Requirements
Document ID: 118845
Contributed by Brendan Shank, Cisco TAC Engineer.
Mar 16, 2015
Contents
Introduction
Background Information
Problem
Solution
Introduction
This document describes a problem that is encountered with Cisco MediaSense Version 10.5(1)SU1 when you
attempt to use the new in−line player feature with Internet Explorer (IE) Version 11 (IE11) and presents a
solution to the problem.
Background Information
MediaSense Version 10.5(1)SU1 introduced an option that enables a new media player directly in the
browser, which does not require that you launch a separate Java application in order to stream media. You can
enable this feature via the MediaSense Administration page, as shown:
Note: This feature is officially supported in Mozilla Firefox Versions 24 and later, IE Version 9 (IE9), and
IE11.