Cisco Cisco IP Contact Center Release 4.6.1 Release Note
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Releases 7.0(0) SR1 – SR4 and 7.1(x) Rev. 1.14
Hardware and System Software Specification
6BICM/IPCC Hardware and Software Requirements
©2008 Cisco Systems, Inc.
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7.3.3 Common Ground Upgrade
Table 7.19: Rogger Servers - ICM Enterprise, Common Ground Upgrade
Capacity (agents)
7.0(0) and 7.1(x)
7.0(0) and 7.1(x)
Rogger
1200 MCS-40-001-Class
1700 MCS-40-002-Class
Table 7.20: Central Controller Servers - ICM Enterprise, Common Ground Upgrade
Capacity (agents)
7.0(0) and 7.1(x)
BHCA
Agents
Router
Logger
18,000 600
10,800 1080
7,200 1440
MCS-30-001-Class MCS-40-001-Class
25,500 850
15,300 1530
10,200 2040
MCS-30-002-Class MCS-40-002-Class
90,000 3000
MCS-40-001-Class
MCS-40-001-Class
Requires
6
disks. See section 7.6.2
for 6 disk
configuration.
127,500 4250
MCS-40-002-Class
MCS-40-002-Class
Requires
6
disks. See section 7.6.2
for 6 disk
configuration.
216,000 7200
129,600 12960
86,400 17280
MCS-40-001-Class GEN-50-001-Class
306,000 10200
183,600 18360
122,400 24480
MCS-40-002-Class GEN-50-002-Class