Cisco Cisco IPCC Web Option Release Note
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x)
Rev. 1.30
Hardware and System Software Specification
4BSoftware Upgrade Considerations
©2010 Cisco Systems, Inc.
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5.8.20 Remote Monitoring Suite (RMS)
RMS is highly scalable and deployed in a number of configurations. Most typically, the LGMapper and LGArchiver
nodes are deployed as co-resident in a single server. The Listener is separately deployed; a fault tolerant duplexed
configuration is supported. Multiple Alarm Tracker client nodes may be served from a single LGMapper/LGArchiver
pair.
nodes are deployed as co-resident in a single server. The Listener is separately deployed; a fault tolerant duplexed
configuration is supported. Multiple Alarm Tracker client nodes may be served from a single LGMapper/LGArchiver
pair.
Separate physical disks are required in the Listener server, allowing for segregation of o/s and “phone home” customer
database. 2GB memory is required for the small system configuration, and a full 4GB for larger (<25 customer)
systems.
database. 2GB memory is required for the small system configuration, and a full 4GB for larger (<25 customer)
systems.
Special consideration must be given to migration of Windows 2000 to Windows Server 2003 RMS-monitored
customers, and of the Listener node itself. Consult the Cisco Remote Monitoring Suite Administration Guide, Release
2.1
customers, and of the Listener node itself. Consult the Cisco Remote Monitoring Suite Administration Guide, Release
2.1
for full detail.
Note: RMS is not supported with Unified System CCE deployments.
Table 5-68: Remote Monitoring Suite Servers
Server Class
Capacity
Type
Other requirements and remarks
MCS-20-004-Class
MCS-20-003-Class
MCS-20-002-Class
MCS-20-003-Class
MCS-20-002-Class
25 customers
RMS Listener
For Modem Bank Use
Multi-port serial adapter and modems (Digi
AccelePort Xp)
Dedicated customer file database drive required.
Multi-port serial adapter and modems (Digi
AccelePort Xp)
Dedicated customer file database drive required.
MCS-30-004-Class
MCS-30-003-Class
MCS-30-002-Class
MCS-30-003-Class
MCS-30-002-Class
75 customers
MCS-40-005-Class
MCS-40-003-Class
MCS-40-002-Class
MCS-40-003-Class
MCS-40-002-Class
150 customers
MCS-30-004-Class
MCS-30-003-Class
MCS-30-002-Class
MCS-30-003-Class
MCS-30-002-Class
10 AlarmTracker
clients
RMS LGMapper
RMS LGArchiver
RMS LGArchiver
MCS-40-005-Class
MCS-40-003-Class
MCS-40-002-Class
MCS-40-003-Class
MCS-40-002-Class
25 AlarmTracker
clients
GEN-10-005-Class
N/A
RMS AlarmTracker
Client
Client
ATA/IDE acceptable
Microsoft Windows XP with Service Pack 2
Microsoft Windows XP with Service Pack 2