Cisco Cisco Unified Contact Center Express 10.0(1) Release Notes

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© 2008 Calabrio, Inc. All rights reserved. Produced in the U.S.A.
Release Notes for Cisco Agent Desktop 6.0(2)
Revised: October 20, 2008
Contents
These release notes discuss the following topics:
Introduction 
These release notes describe the new features for Cisco Agent Desktop version 6.0(2). These release 
notes also provide information that was unavailable at the time of release, including documentation 
changes and an additional open caveat found after the release in November 2004.
Use these release notes in conjunction with the Cisco Agent Desktop 6.0 documentation provided on the 
installation CD.
System Requirements
Cisco Agent Desktop 6.0(2) is supported with Cisco IP Contact Center (IPCC) Enterprise Edition 6.0.