Cisco Headend System Release 2.7 Release Notes
When to Complete These Procedures
4019475 Rev D
31
When to Complete These Procedures
Upgrade Process
As you are planning the upgrade, be sure to contact your billing vendor to make
arrangements to suspend the billing interface on the night of the upgrade. This is an
important step. Your system must not try to access the database during the upgrade
process. In addition, contact the provider(s) of any third-party applications that your
system supports. Follow their guidance in determining whether these third-party
interfaces should be stopped and if the application needs to be updated during the
upgrade.
arrangements to suspend the billing interface on the night of the upgrade. This is an
important step. Your system must not try to access the database during the upgrade
process. In addition, contact the provider(s) of any third-party applications that your
system supports. Follow their guidance in determining whether these third-party
interfaces should be stopped and if the application needs to be updated during the
upgrade.
Complete These Procedures
Pre-Maintenance Window
To save valuable time, complete the pre-maintenance window procedures in this
chapter prior to the beginning of the maintenance window. Depending upon the size
of the system you are upgrading, it should take about 3 or 4 hours to complete the
following procedures:
chapter prior to the beginning of the maintenance window. Depending upon the size
of the system you are upgrading, it should take about 3 or 4 hours to complete the
following procedures:
Plan Which Optional Features Will Be Supported (on page 33)
Verify the Integrity of the CDs (on page 34)
Verify the Integrity of the DBDS Maintenance CD (on page 36)
Upgrade the RNCS (see "Upgrade the RNCS (Optional)" on page 37)
Check Available Disk Space (on page 38)
Run the Doctor Report (on page 40)
Examine Mirrored Devices (on page 41)
Verify and Back Up the Current Modulator Software (on page 43)
Check the EAS Configuration—Pre-Upgrade (on page 44)
Obtain System Configuration (on page 45)
Collect Network Information (on page 46)
Check and Remove Sessions (on page 48)
Back Up the DNCS and Application Server File Systems (on page 50)
Stop the dhctStatus, signonCount, and cmd2000 Utilities (on page 51)
Back Up and Delete the copyControlParams File (on page 53)