Cisco Headend System Release 2.7 Installation Guide
When to Complete These Procedures
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When to Complete These Procedures
Upgrade Process
As you are planning the upgrade, be sure to contact your billing vendor to make
arrangements to suspend the billing interface on the night of the upgrade. This is an
important step. Your system must not try to access the database during the upgrade
process. In addition, contact the provider(s) of any third-party applications that your
system supports. Follow their guidance in determining whether these third-party
interfaces should be stopped and if the application needs to be updated during the
upgrade.
arrangements to suspend the billing interface on the night of the upgrade. This is an
important step. Your system must not try to access the database during the upgrade
process. In addition, contact the provider(s) of any third-party applications that your
system supports. Follow their guidance in determining whether these third-party
interfaces should be stopped and if the application needs to be updated during the
upgrade.
Complete These Procedures
Pre-Maintenance Window
To save valuable time, complete the pre-maintenance window procedures in this
chapter prior to the beginning of the maintenance window. Depending upon the size
of the system you are upgrading, it should take about 3 or 4 hours to complete the
following procedures:
chapter prior to the beginning of the maintenance window. Depending upon the size
of the system you are upgrading, it should take about 3 or 4 hours to complete the
following procedures:
Plan Which Optional Features Will Be Supported (on page 21)
Verify the Integrity of the CDs (on page 22)
Verify the Integrity of the Maintenance CD (on page 24)
Upgrade the RNCS (Optional) (on page 25)
Check Available Disk Space (on page 26)
Run the Doctor Report (on page 27)
Examine Mirrored Devices (on page 28)
Verify that the Boot Device is Correctly Configured (on page 29)
Verify that the Dump Device is Correctly Configured (on page 30)
Back Up Various Data Files (on page 33)
Check the EAS Configuration—Pre-Upgrade (on page 34)
Obtain DNCS System Configuration (on page 35)
Collect Network Information (on page36)
Check and Record Sessions (on page 38)
Back Up the DNCS and Application Server File Systems (on page 40)