Cisco Model D-PCG1000 PowerKEY CAS Gateway Installation Guide
Chapter 2 Upgrading the QPSK Software
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Two Modes of Operation
You can run the signonCount utility in two modes: Fix Mode Off and Fix Mode On.
Both modes help system operators monitor the rate at which DHCTs are trying to
sign on to the network:
Both modes help system operators monitor the rate at which DHCTs are trying to
sign on to the network:
When run in Fix Mode Off, the utility takes no corrective action regarding DHCTs
that are having difficulty signing on.
that are having difficulty signing on.
When run in Fix Mode On, however, the utility reboots those DHCTs that have
tried to sign on more than three times during a 10-minute period.
tried to sign on more than three times during a 10-minute period.
Note: By forcing DHCTs that are having trouble signing on to reboot, the memory in
the DHCT is refreshed and the sign-on process is made easier.
the DHCT is refreshed and the sign-on process is made easier.
Important: By default, the utility runs in Fix Mode Off. Because the utility interacts
with the database when run in Fix Mode On, Cisco recommends that you contact
Cisco Services before switching modes.
with the database when run in Fix Mode On, Cisco recommends that you contact
Cisco Services before switching modes.
Accessing the signonCount Help Window
The DNCS provides an online help window for the signonCount utility. The
information in the help window may supplement the information and procedures in
these instructions.
information in the help window may supplement the information and procedures in
these instructions.
Note: If the signonCount utility is not currently installed on your system, contact
Cisco Services for assistance.
Cisco Services for assistance.
To access the signonCount utility help window, complete the following instructions.
1 Open an xterm window on the DNCS and then maximize the window.
2 Type signonCount -h and press Enter. The help window for the signonCount
1 Open an xterm window on the DNCS and then maximize the window.
2 Type signonCount -h and press Enter. The help window for the signonCount
utility opens.
3 Press the Spacebar as often as necessary to page through the help window.