Cisco Cisco Email Security Appliance C370 User Guide

Page of 1093
 
36-20
Cisco AsyncOS 8.0.2 for Email User Guide
 
Chapter 36      Testing and Troubleshooting 
  Troubleshooting the Network
  •
Use the 
nslookup
 command to check the DNS functionality.
The 
nslookup
 command can confirm that the appliance is able to reach and resolve hostnames and 
IP addresses from a working DNS (domain name service) server.
  •
Use the 
tophosts
 command via the CLI or the GUI, and sort by Active Recipients. 
mail3.example.com> nslookup
Please enter the host or IP to resolve.
[]> example.com
Choose the query type:
1. A
2. CNAME
3. MX
4. NS
5. PTR
6. SOA
7. TXT
[1]>
A=192.0.34.166 TTL=2d
Table 36-3
Checking DNS Functionality: Query Types
Query Type
Description
A
the host's Internet address
CNAME
the canonical name for an alias
MX
the mail exchanger
NS
the name server for the named zone
PTR
the hostname if the query is an Internet address, otherwise the pointer to other 
information
SOA
the domain's “start-of-authority” information
TXT
the text information