Cisco Cisco 3365 Mobility Services Engine Troubleshooting Guide

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Contents
Introduction
Problem:
Devices Used:
Commands used:
Verify:
Via 3850 CLI:
Via MSE GUI
Troubleshoot:
Debugs:
Failure Scenario:
Success Scenario:
Related Cisco Support Community Discussions
Introduction
Network Mobility Services Protocol (NMSP) manages communication between the Mobility
Services Enginer(MSE) and the Wireless LAN Controller(WLC).
NMSP is a two-way protocol that can be run over a connection-oriented or a connectionless
transport.Context-aware switches can use NMSP to communicate with one or more MSEs. NMSP
is based upon a bidirectional system of requests and responses between the MSE and access
controller. Now let’s see how to enable this communication between MSE & WLC.
Here we have used 3850 (IOS based WLC) & MSE for this post.
Problem:
Issues in establishing NMSP tunnel between 3850 & MSE.
Devices Used:
MSE: Virtual MSE 8.0.110 (MR1)
WLC: 3850 3.3.5SE
Prime Infrastructure(PI): 2.2.1
Since NMSP works over SSL(Secure Socket Layer), you have to configure MSE credential at
WLC. MSE use its MAC address & Key Hash, so WLC should be aware of these two parameters.
You can obtain this detail via MSE CLI as shown below
[root@robin ~]# cmdshell