Cisco Cisco IP Solution Center 6.0 Information Guide

Product End-of-Life Notice

Page 1 of 4

End-of-Sale and End-of-Life Announcement for the Cisco IP Solution
Center 5.x

EOL7343

Cisco announces the end-of-sale and end-of life dates for the Cisco IP Solution Center 5.x. The last day to order the

affected product(s) is July 11, 2011. Customers with active service contracts will continue to receive support from the

Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin. Table 1 describes the end-of-life

milestones, definitions, and dates for the affected product(s). Table 2 lists the product part numbers affected by this

announcement. For customers with active and paid service and support contracts, support will be available until the

termination date of the contract, even if this date exceeds the Last Date of Support shown in Table 1.

Table 1.

End-of-Life Milestones and Dates for the Cisco IP Solution Center 5.x

Milestone

Definition

Date

End-of-Life
Announcement Date

The date the document that announces the end of sale and end of life of a product is
distributed to the general public.

January 10, 2011

End-of-Sale Date

The last date to order the product through Cisco point-of-sale mechanisms. The product
is no longer for sale after this date.

July 11, 2011

Last Ship Date:
App. SW

The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.

October 9, 2011

End of SW Maintenance
Releases Date:
App. SW

The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.

July 10, 2012

End of New Service
Attachment Date:
App. SW

For equipment and software that is not covered by a service-and-support contract, this is
the last date to order a new service-and-support contract or add the equipment and/or
software to an existing service-and-support contract.

July 10, 2012

End of Service Contract
Renewal Date:
App. SW

The last date to extend or renew a service contract for the product.

October 6, 2013

Last Date of Support:
App. SW

The last date to receive service and support for the product. After this date, all support
services for the product are unavailable, and the product becomes obsolete.

July 31, 2014

HW = Hardware

OS SW = Operating System Software App. SW = Application Software

Table 2.

Product Part Numbers Affected by This Announcement

End-of-Sale Product
Part Number

Product Description

Replacement Product Part
Number

Replacement Product
Description

Additional Information

BASE-ISC5.2-K9

ISC 5.2 CD Base Media
(Required For All New
Customers)