Cisco Cisco Computer Telephony Integration OS 8.5 Reference Guide
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CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions
Cisco CTI OS Release 7.2(1)
Chapter 2 Installation
Guidelines for Configuring the CTI Driver for Siebel 7
•
In a DEF file the Driver:SideAHost, Driver:SideBHost, Driver:SideAPort, and Driver:SideBPort
parameters should not be set to blank (""). If there is only one CTI OS Server installed (site A), the
parameters for site B must still be set to the same values and should not be left blank.
parameters should not be set to blank (""). If there is only one CTI OS Server installed (site A), the
parameters for site B must still be set to the same values and should not be left blank.
•
The DEF file Required:Driver:PeripheralID = "5006" Driver parameter should match the Peripheral
ID on the CTI OS Server.
ID on the CTI OS Server.
•
Make sure that the Peripheral Type for this Peripheral ID was chosen correctly during the CTI OS
Server installation (can be verified/changed in the Registry on the CTI OS Server machine).
Server installation (can be verified/changed in the Registry on the CTI OS Server machine).