Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide
Note: The Small database is intended only for use with the All-in-a-Box laboratory system. It
should not be used in a production environment.
should not be used in a production environment.
The Support Tools Setup screen displays.
Figure 13: Support Tools Setup Screen
Step 16
On the Support Tools Setup screen, select one of the following options:
•
Disable Support Tools
•
Specify a Preshared key
The Unified CVP Installer uses the preshared key to set up Support Tools with Internet
Protocol Security (IPSEC). This key must be the same key used for the remote Support Tools
server.
Protocol Security (IPSEC). This key must be the same key used for the remote Support Tools
server.
The preshared key can be any non-null string of any combination of up to 256 Unicode characters.
When specifying a key, be mindful of your users. A key that is long and complex may provide
adequate security, but might be difficult for your users to type accurately. Valid characters for
the Preshared Key are:
When specifying a key, be mindful of your users. A key that is long and complex may provide
adequate security, but might be difficult for your users to type accurately. Valid characters for
the Preshared Key are:
•
Alphanumeric characters
•
Space
•
Any of the following special characters: -.,#&/~`!@$%^*()+={}[]<>?;:_
Step 17
Click Next.
Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)
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Chapter 3: Installing Unified CVP