Cisco Cisco Unified Customer Voice Portal 11.0(1) Installation Guide

 for instructions.

Rerun the setup.exe file of the software you would like to uninstall.

The CVP InstallShield Wizard Modify screen displays.

Figure 24: Modify screen

Select the Remove option, and click Next.

Select the Unified CVP software you want to uninstall, that is Cisco Unified Customer Voice
Portal or Cisco Unified Call Studio and click Remove.

When the uninstall process finishes, an Uninstall Complete screen displays. Depending on what
components you uninstalled, the uninstall process may require you to reboot your system to
complete the uninstall.

Removing Unified CVP Software from Windows Control Panel

To remove Unified CVP Software from Windows Control Panel, perform the following steps.

Disable Cisco Security Agent.

 provides detailed instructions.

Close all open applications.

Click Start > Settings > Control Panel, and then double-click Add or Remove Programs.

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 7.0(2)