Cisco Cisco Unified Contact Center Management Portal 11.5(1) Installation Guide
Installation Guide for Cisco Unified Contact Center Management Portal 7.1(1)
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7. For the Folder to Share, select the folder to contain the CVP
media files that are uploaded.
Note: This folder requires full access security permissions for the Domain
Computers group. Configure this for both the shared permissions and the
security credentials.
security credentials.
8. Click Finish to complete the action and add the root to the DFS
utility.
For each media server that the CVP Media File Upload should add files to,
perform the following actions:
perform the following actions:
1. Right click on the new root and select the New Root Target
option from the menu.
2. Enter the Server Name for the CVP Server.
3. For the Folder to Share, select the folder to contain the CVP
media files that are uploaded.
Note: This folder requires full access security permissions for
the Domain Computers group. Configure this for both the
shared permissions and the security credentials.
shared permissions and the security credentials.
4. Click Next to create the Root Target.
Once complete, a Distributed File System (DFS) path is available for
the Unified Contact Center Management Portal to upload files to. This
will be in the form of \\<DomainName>\PortalMedia and will have
full access for all machines in the domain.
the Unified Contact Center Management Portal to upload files to. This
will be in the form of \\<DomainName>\PortalMedia and will have
full access for all machines in the domain.
Configuring File Replication for CVP Media File Upload
It may be required for redundancy build in to the CVP file upload
solution. If this is the case then DFS shares should be setup on all the
machines to which the media files should be copies and file replication
enabled between all of them.
solution. If this is the case then DFS shares should be setup on all the
machines to which the media files should be copies and file replication
enabled between all of them.
The following steps will take you through the process of replicating
files between the DFS shares. To enable this functionality you will
need to ensure that the File Replication service is set to Automatic
and is currently running. To begin file replication perform the
following steps.
files between the DFS shares. To enable this functionality you will
need to ensure that the File Replication service is set to Automatic
and is currently running. To begin file replication perform the
following steps.
1. Logon to the Domain Controller using an administrative user.
2. Click Start > Program Files > Administrative Tools >
Distributed File System to open the Distributed File System
configuration utility.
configuration utility.
3. Right click on the Distributed File System node in the left
hand panel and select the Show Root option.
4. Select the PortalMedia node.
5. Right click on the PortalMedia node located in the left hand
panel of the Distributed File System window. Select the
Configure Replication option from the menu.
Configure Replication option from the menu.