Cisco Cisco Web Security Appliance S160 User Guide

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Cisco IronPort AsyncOS 7.0 for Web User Guide
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Chapter 26      System Administration
Managing Alerts
IronPort AutoSupport
To allow IronPort to better support and design future system changes, the IronPort 
appliance can be configured to send IronPort Systems a copy of all alert messages 
generated by the system. This feature, called AutoSupport, is a useful way to 
allow our team to be proactive in supporting your needs. AutoSupport also sends 
weekly reports noting the uptime of the system, the output of the 
status
 
command, and the AsyncOS version used.
By default, alert recipients set to receive Information severity level alerts for 
System alert types will receive a copy of every message sent to IronPort. This can 
be disabled if you do not want to send the weekly alert messages internally. To 
enable or disable this feature, see 
.
Alert Messages
Alert messages are standard email messages. You can configure the Header From: 
address, but the rest of the message is generated automatically.
Alert From Address
You can configure the Header From: address via the Edit Settings... button or via 
the CLI.
Alert Subject
An alert email message's subject follows this format:
Subject: [severity]-[hostname]: ([class]) short message