Cisco Cisco Agent Desktop 9.0 Installation Guide

What’s New in This Version

August 4, 2014

What’s New in This Version

CAD 9.0 includes the following new features:

Release 9.0(1a)

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Support for Cisco AnyConnect Secure Mobility Client Release 3.0

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Support for JRE 1.6.0, Update 31, for CAD-BE

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Support for Microsoft SQL Server 2008 R2 (64-bit)

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Support for precision queues

Release 9.0(3)

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Support for Call Manager 9.1(1)

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Bug fixes

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New guidance on data store alternatives