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Cisco Cisco Agent Desktop 10.0 Installation Guide

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System Requirements
October 16, 2015
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Minimum Hardware and OS Requirements
CAD 10.0 runs on the following minimum hardware and operating systems. 
Table 8. 
Desktop application minimum operating systems and hardware 
Operating System
Hardware
Windows XP Professional Service 
Pack 3
All desktops:
500 MHz processor
256 MB RAM
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space
Windows 7 Enterprise, Professional, and 
Ultimate Edition Service Pack 1
32-bit and 64-bit
All desktops:
1 GHz processor
1 GB RAM (32-bit)
2 GB RAM (64-bit)
100 Mbit NIC supporting Ethernet 2
Agent, Supervisor, and Admin Desktops:
650 MB free space
Windows 8.1
64-bit
All desktops:
1 GHz processor with support for PAE, 
NX, and SSE2
2 GB RAM (64-bit)
100 Mbit NIC supporting Ethernet 2
Microsoft DirectX 9 graphics card with 
WDDM driver
Agent, Supervisor, and Admin Desktops:
1 GB free space
Microsoft Terminal Server
Citrix XenApp
   
Table 9. 
Server minimum operating systems and hardware 
Operating System
Hardware
CAD 10.0(1)
Windows Server 2008 R2