Cisco Cisco Agent Desktop 10.0 Installation Guide
October 16, 2015
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Recording and Statistics Database Connection Configuration
Figure 28.
Recording and Statistics Database Connection Configuration
NOTE: Prior implementations of CAD 8.0, 8.5, and 9.0 supported the
use of flat files or Microsoft SQL Server as the data store. Flat files
are no longer supported with CAD 10.0. If you are upgrading to
CAD 10.0 from a previous version of CAD using flat files, you must
install and configure SQL Server 2008 R2 (64-bit) on both servers
(see
use of flat files or Microsoft SQL Server as the data store. Flat files
are no longer supported with CAD 10.0. If you are upgrading to
CAD 10.0 from a previous version of CAD using flat files, you must
install and configure SQL Server 2008 R2 (64-bit) on both servers
(see
Enter the hostnames of the servers that host the primary and secondary Recording &
Statistics service.
Statistics service.
NOTE: Use the Host Name fields to connect to the database. The IP
Address fields are provided for troubleshooting purposes only.
Address fields are provided for troubleshooting purposes only.
Select Windows authentication, then complete the following fields: