Cisco Cisco Agent Desktop 10.0 Installation Guide
Cisco CAD Installation Guide
86
October 16, 2015
Recording and Statistics Database Import
Figure 29.
Recording and Statistics Database Import
If you are restoring a previously backed-up recording files, click Browse to navigate to
the backup recording files folder created with the BackupDB utility. Click Import.
the backup recording files folder created with the BackupDB utility. Click Import.
NOTE: If you are running the CAD Configuration Setup utility on the
secondary server in a replicated system, the BackupDB file does not
need to be restored on the secondary server. The data is
automatically replicated from the primary server. However, the
recording files from CDBRTool must be imported on both the primary
and secondary servers. These files are not replicated across systems.
secondary server in a replicated system, the BackupDB file does not
need to be restored on the secondary server. The data is
automatically replicated from the primary server. However, the
recording files from CDBRTool must be imported on both the primary
and secondary servers. These files are not replicated across systems.
NOTE: You can restore recording metadata without restoring audio
files, but you cannot restore audio files without recording metadata.
files, but you cannot restore audio files without recording metadata.