Cisco Cisco Agent Desktop 9.0 User Guide
Configuring the Cisco Unified Presence Cluster
August 18, 2015
187
3. Click Verify to confirm that the information you entered is correct. Desktop
Administrator connects to the Unified Presence server using the hostname or
IP address, login ID, and password you entered.
IP address, login ID, and password you entered.
4. Click Save to save your changes.
If you make changes to Service Profile settings in Cisco Unified CM Administration or
LDAP related settings in Cisco Unified CM IM and Presence Administration, then you
must re-establish the connection between CAD and the CUP server in Desktop
Administrator to refresh these settings.
LDAP related settings in Cisco Unified CM IM and Presence Administration, then you
must re-establish the connection between CAD and the CUP server in Desktop
Administrator to refresh these settings.
To re-establish the connection between CAD and the CUP server:
1. Choose Cisco Unified Presence Settings > Cisco Unified Presence Cluster
Settings. The Cisco Unified Presence Cluster Settings page appears
(
(
).
2. Clear the Enable Cisco Unified Presence Integration check box and click Save.
3. Re-select the Enable Cisco Unified Presence Integration check box and click
Save again.
Presence User
Login ID
Login ID
The login ID of a Unified Presence end user. This user
must be:
must be:
• An “end user,” not an “application user”
• CUP-enabled
• CUPC-enabled
• Associated with the same LDAP profile that SMEs
are associated with
Password
Password for the Presence User Login ID user.
Subscriber
Host/IP
Addresses
Host/IP
Addresses
If you have a Unified Presence cluster, the hostname
or IP address of the Unified Presence subscriber(s).
or IP address of the Unified Presence subscriber(s).
Field
Description