Cisco Cisco Agent Desktop 8.5 Troubleshooting Guide
Contents
Fault Tolerance 11
Agent Desktop, Supervisor Desktop, and CAD-BE 12
CAD-BE 12
BIPPA Service 13
VoIP Monitor Service 13
Agent Desktop, Supervisor Desktop, and CAD-BE 12
CAD-BE 12
BIPPA Service 13
VoIP Monitor Service 13