Cisco Cisco TelePresence MCU 4510 Maintenance Manual
Using the web interface
Cisco TelePresence MCU 4.3 Product administration guide
Page 7 of 242
Using the web interface
Logging into the web interface
The MCU web interface is used for administering the MCU device, managing conferences, users, and pre-
defined endpoints. You can also perform many conference-related tasks using the web interface that you
cannot otherwise do.
defined endpoints. You can also perform many conference-related tasks using the web interface that you
cannot otherwise do.
When connecting to the MCU web interface, you must log in so that the MCU can associate the session with
your configured user and a set of access privileges. The MCU has a set of configured users, and each user
has a username and password that are used for logging in.
your configured user and a set of access privileges. The MCU has a set of configured users, and each user
has a username and password that are used for logging in.
1. Using a web browser, enter the host name or IP address of the MCU.
2. To log in, click Log in and enter your assigned Username and Password.
3. Click OK
The main menu appears, restricting the available options based on your access privileges. Administrators
have full access; standard users can create new conferences and manage their profiles; guest users
typically can access publicly available conferences.
have full access; standard users can create new conferences and manage their profiles; guest users
typically can access publicly available conferences.
The
Login
page of the MCU displays a welcome banner which administrators can configure to display text
relevant to your organization. For more information, refer to
Failing to log into the web interface
When connecting to the MCU web interface, you must log in so that the MCU can associate the session with
your configured user and a set of access privileges. The MCU has a set of configured users, and each user
has an ID and password that are used for logging in.
your configured user and a set of access privileges. The MCU has a set of configured users, and each user
has an ID and password that are used for logging in.
If you see the
Access denied
page, you have not been able to log in for one of the following reasons:
n
Invalid username/password: you have typed the incorrect username or password.
If Advanced account security mode is enabled and you incorrectly type the username or password three
times and, if this is an admin account, it is disabled for 30 minutes; for any other account, it is disabled
indefinitely (or until you, the administrator, re-enable the account from the
If Advanced account security mode is enabled and you incorrectly type the username or password three
times and, if this is an admin account, it is disabled for 30 minutes; for any other account, it is disabled
indefinitely (or until you, the administrator, re-enable the account from the
User
page)
n
No free sessions: the maximum number of sessions allowed simultaneously on the MCU has been
exceeded
exceeded
n
Your IP address does not match that of the browser cookie you supplied: try deleting your cookies
and log in again
and log in again
n
You do not have access rights to view this page: you do not have the access rights necessary to view
the page that you attempted to see
the page that you attempted to see
n
Page expired: the
Change password
page can expire if the MCU is not entirely happy that the user who
requested to change password, is actually the user submitting the change password request. (This may
happen if you use a new browser tab to submit the request.)
happen if you use a new browser tab to submit the request.)