Cisco Cisco TelePresence MCU 4510 Maintenance Manual
customization package does not have to include a complete set of files. Where a file name duplicates an existing
uploaded voice prompt file, that file will be overwritten.
uploaded voice prompt file, that file will be overwritten.
Backing Up and Restoring the Configuration using FTP
You can back up and restore the configuration of the MCU through its web interface. To do so, go to Settings >
Upgrade. For more information, refer to
Upgrade. For more information, refer to
You can also save the configuration of the MCU using FTP.
To back up the configuration via FTP:
1.
Ensure that FTP is enabled on the Network > Services page.
2.
Connect to the MCU using an FTP client. When asked for a user name and password, enter the same ones
that you use to log in to the MCU's web interface as an administrator.
You will see a file called configuration.xml. This contains the complete configuration of your MCU.
that you use to log in to the MCU's web interface as an administrator.
You will see a file called configuration.xml. This contains the complete configuration of your MCU.
3.
Copy this file and store it somewhere safe.
The backup process is now complete.
To restore the configuration using FTP:
1.
Locate the copy of the configuration.xml file that you want to restore.
2.
Ensure that FTP is enabled on the Network > Services page.
3.
Connect to the MCU using an FTP client. When asked for a user name and password, use the same ones that
use to log in to the MCU's web interface as an administrator.
use to log in to the MCU's web interface as an administrator.
4.
Upload your configuration.xml file to the MCU, overwriting the existing file on the MCUs.
The restore process is now complete.
Note:
that the same process can be used to transfer a configuration from one MCU to another of the same model
number. However, before doing this, be sure to keep a copy of the original feature keys from the MCU whose
configuration is being replaced.
configuration is being replaced.
If you are using the configuration file to configure a duplicate MCU, for example in a network where you have more
than one, be aware that if the original MCU was configured with a static address, you will need to reconfigure the IP
address on any other MCUs on which you have used the configuration file.
than one, be aware that if the original MCU was configured with a static address, you will need to reconfigure the IP
address on any other MCUs on which you have used the configuration file.
Related Topics
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Network Connectivity Testing
The Network connectivity page can be used for troubleshooting issues that arise because of problems in the network
between the MCU and a remote video conferencing device being called (or a device from which a user is attempting
to call the MCU).
between the MCU and a remote video conferencing device being called (or a device from which a user is attempting
to call the MCU).
The Network connectivity page enables you to attempt to 'ping' another device from the MCU's web interface and
perform a 'traceroute' of the network path to that device. The results show whether or not you have network
connectivity between the MCU and another device. You can see from which port the MCU will route to that address.
For a hostname, the IP address to which it has been resolved will be displayed.
perform a 'traceroute' of the network path to that device. The results show whether or not you have network
connectivity between the MCU and another device. You can see from which port the MCU will route to that address.
For a hostname, the IP address to which it has been resolved will be displayed.
To test connectivity with a remote device, go to Network > Connectivity. In the text box, enter the IP address or
hostname of the device to which you want to test connectivity and click Test connectivity. Note that IPv6 addresses
must be enclosed in square brackets.
hostname of the device to which you want to test connectivity and click Test connectivity. Note that IPv6 addresses
must be enclosed in square brackets.
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