Cisco Cisco Web Security Appliance S690 User Guide

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Cisco IronPort AsyncOS 7.7 for Web User Guide
Chapter 26      System Administration
Support Commands
Saving and Loading the Appliance Configuration
All configuration settings within the Web Security appliance can be managed using a single 
configuration file. The file is maintained in XML (Extensible Markup Language) format.
To archive the current configuration, you can use the System Administration > Configuration Summary 
page to print a summary of appliance settings, and you can use the System Administration > 
Configuration File page to create a local copy of the system configuration file. The system configuration 
file can be used to import a complete configuration or to load a unique sub-section and update specific 
settings.
When you save the configuration file, you can choose a system-generated name or define your own file 
name. You can mask the user’s passwords by clicking a checkbox. Masking a password causes the 
original, encrypted password to be replaced with “*****” in the exported or saved file. Please note, 
however, that configuration files with masked passwords cannot be loaded back into AsyncOS for Web.
Use the Load Configuration section of the System Administration > Configuration File page to load new 
configuration information into the Web Security appliance. You can load information using any of the 
following methods: 
  •
Place information in the 
configuration
 directory and upload it.
  •
Upload the configuration file directly from your local machine.
  •
Paste configuration information directly into the web interface. 
To load a copy of the configuration file, paste the configuration directly into the web interface page. At 
the top of the configuration file you must include the following tag:
<?xml version=”1.0” encoding=”ISO-8859-1”?> <!DOCTYPE config SYSTEM “config.dtd”> 
<config> ... 
your configuration information in valid XML
 </config>
After loading the XML sub-section, submit and commit the update. 
If a compatible configuration file is based on an older version of the set of URL categories than the 
version currently installed on the appliance, policies and identities in the configuration file may be 
modified automatically. For information, see 
Committing Changes to the Appliance Configuration
Each time you modify settings and change appliance behavior using the S-Series web interface, you must 
first submit your changes and then commit them to the active configuration.
For more information about committing changes, see 
Support Commands
The features in this section are useful when you upgrade the appliance or contact your support provider. 
You can find the following commands under the Technical Support section of the Support and Help 
menu: 
  •
Open a Support Case. For more information, see 
  •
Remote Access. For more information, see 
.
  •
Packet Capture. For more information, see 
.