Cisco Cisco UCS Director Express for Big Data 1.1 Information Guide
Another improvement is how easy it is to order infrastructure for just a few hours or
days. Customers like the economics of only paying for a virtual machine for as long
as they need it, helping Entel attract new customers.
days. Customers like the economics of only paying for a virtual machine for as long
as they need it, helping Entel attract new customers.
Entel’s customers also appreciate being able to add or remove virtual machines
using their iPhone or iPad with the free UCS Director Mobile application. “They can
control the cloud from their smartphone,” Lambert says. “The mobile application
saves our customers a trip to their office if issues occur at night or on the weekend.
We’re receiving a lot of requests for it.”
using their iPhone or iPad with the free UCS Director Mobile application. “They can
control the cloud from their smartphone,” Lambert says. “The mobile application
saves our customers a trip to their office if issues occur at night or on the weekend.
We’re receiving a lot of requests for it.”
Increased Efficiency
The unified management interface for FlexPod has helped Entel support 50 percent
more customers without adding staff. One reason is self-service provisioning.
“Before, creating every virtual machine required efforts from specialists in Cisco
UCS, Nexus, NetApp, or VMware,” Lambert says. “Now, after we’ve created a
template for a certain type of server, Cisco UCS Director automatically provisions all
components end-to-end. Our customers can start using cloud resources sooner,
and we start earning revenues sooner.”
The unified management interface for FlexPod has helped Entel support 50 percent
more customers without adding staff. One reason is self-service provisioning.
“Before, creating every virtual machine required efforts from specialists in Cisco
UCS, Nexus, NetApp, or VMware,” Lambert says. “Now, after we’ve created a
template for a certain type of server, Cisco UCS Director automatically provisions all
components end-to-end. Our customers can start using cloud resources sooner,
and we start earning revenues sooner.”
Another reason for increased staff efficiency is that Entel can more quickly resolve
performance issues. Before, the teams responsible for servers, storage, networking,
and VMware each had to check to see if their technology was the source of the
problem. “Now we have a
single view,” Lambert says.
“We can quickly see the
source of the problem so
we can assign it to the right
person for fast resolution.”
The visual reports also help
Entel anticipate the need for
more capacity.
performance issues. Before, the teams responsible for servers, storage, networking,
and VMware each had to check to see if their technology was the source of the
problem. “Now we have a
single view,” Lambert says.
“We can quickly see the
source of the problem so
we can assign it to the right
person for fast resolution.”
The visual reports also help
Entel anticipate the need for
more capacity.
Finally, spending less
time on provisioning and
troubleshooting gives Entel
IT staff more time to work on
activities that provide value to
customers or to the business.
Examples include improving
the customer experience,
building new templates, and
developing new capabilities
and service offerings.
time on provisioning and
troubleshooting gives Entel
IT staff more time to work on
activities that provide value to
customers or to the business.
Examples include improving
the customer experience,
building new templates, and
developing new capabilities
and service offerings.
Next Steps
With FlexPod and Cisco UCS Director in place, Entel can quickly introduce new
cloud services. One plan is a hybrid cloud service. The idea is that customers will be
able to move virtual machines between their own data centers and the Entel cloud
for business continuity or to handle peak loads.
cloud services. One plan is a hybrid cloud service. The idea is that customers will be
able to move virtual machines between their own data centers and the Entel cloud
for business continuity or to handle peak loads.
Customer Case Study
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Pablo Lambert
Director of IT Innovation and Development
Entel
Director of IT Innovation and Development
Entel